Proactive

Our Proactive Program is a Desktop, Server & Network management solution, designed to maintain all of an organizations critical systems.

Delivers value through preventative measures working to reduce the number of support incidents, resulting in operational reliability.

Server (cost per device)

  • Advanced Performance Monitoring (Covering CPU, Disk Space, Disk Queue Length, Memory, Patch Status, Connectivity)
  • Key Application Maintenance
  • Scheduled Preventative Maintenance (Automated tasks including Check Disk, Defragment, Delete Temporary Files, Firmware Updates, Remote Access Enabled, Sync time with Domain Controller)
  • License & Asset Management
  • Managed Anti-Virus
  • Managed Backup
  • Additional support billed per hour

Network (cost per device)

  • Network Health Review
  • Firewall Management & Maintenance
  • Router / Switch Monitoring
  • Additional support billed per hour

Workstation (cost per device)

  • Availability Monitoring
  • OS & 3rd Party Patch Management
  • Scheduled Preventative Maintenance
  • Managed Anti-Virus
  • Hosted Anti-Spam

Billable Services (cost per hour):

  • End-user support (Helpdesk)
  • Onsite & Remote Support
  • Moves, adds, changes
  • Project Planning
  • Upgrades & Hardware
  • After hours Support

Contact us Today to setup a consult

Contact us today and setup an appointment for us to come and see you.

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